News

Shortlist Announced

  • Posted: 08/12/2017 8:36am
Following a record number of entries, The Shooting Stars of the North East’s con... Continue reading →
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Meet the Stars - Alan Burgess of Virgin Money, NECCA ‘Contact Centre Advisor of the Year’ 2016

  • Posted: 22/11/2017 2:54pm
I wanted to know what sets the ‘North East Contact Centre Advisor of the Year’ a... Continue reading →
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Meet the Stars at Santander Operations

  • Posted: 21/11/2017 1:36pm
  North East Contact Centre Awards 2016 Winners of ‘Customer Experience Champion... Continue reading →
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Meet The Stars

  • Posted: 15/11/2017 8:41am
Formerly known as Fusion, BGL Customer Services started their relationship with ... Continue reading →

Interview with BGL

  • Posted: 13/11/2017 3:44pm
BGL Customer Services have been involved with the North East Contact Centre Awar... Continue reading →
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Meet The Stars

  • Posted: 13/11/2017 11:37am
AXA Direct, part of the AXA Group has 500 staff split across two sites in Teessi... Continue reading →
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Meet The Stars

  • Posted: 13/11/2017 11:34am
Once you pass the shiny glass cabinet in reception which is brimming with certif... Continue reading →

Top Tips

  • Posted: 02/11/2017 10:28am
As the deadline for submissions looms, here are some ‘Top Tips’ and pitfalls to ... Continue reading →
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Meet The Stars

  • Posted: 26/10/2017 3:02pm
What makes an award winning contact centre leader?...Julie Mordue, client relati... Continue reading →

Alex's Top Tips!!

  • Posted: 25/10/2017 8:52am
Our Head Judge, Alex Coxon, has been reporting on contact centres and customer s... Continue reading →
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Meet The Stars

  • Posted: 20/10/2017 2:59pm
Julie Mordue, Client Relationship Manager, NRG caught up with last year’s North ... Continue reading →
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REGIONAL CONTACT CENTRE AWARDS SEARCH FOR STARS

  • Posted: 18/10/2017 10:55am
THE search is on to find the shining stars of the region’s contact centre indust... Continue reading →

2016 Shortlist Announced

  • Posted: 02/11/2016 3:56pm
The following companies have been shortlisted for the 2016 North East Contact Ce... Continue reading →
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Winners and Runner Ups 2015

  • Posted: 21/11/2015 9:00am
Winners and Runner Ups 2015   The winners of the 2015 North East Contact Centre ... Continue reading →
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2015 Shortlist Announced

  • Posted: 30/10/2015 5:20pm
The following companies have been shortlisted for the 2015 North East Contact Ce... Continue reading →
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Sage answers call to support awards

  • Posted: 17/08/2015 4:30pm
Software giant Sage Group Plc is throwing its weight behind regional awards cele... Continue reading →
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Winners and Runners Up 2014

  • Posted: 25/11/2014 12:38pm
The winners of the 2014 North East Contact Centre Awards were announced during a... Continue reading →
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North East Contact Centre Awards 2014- Shortlist Announced

  • Posted: 14/11/2014 1:57pm
Sunderland City Council has announced the following shortlist for The North East... Continue reading →
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WINNERS OF THE NORTH EAST CONTACT CENTRE AWARDS ANNOUNCED…

  • Posted: 23/11/2013 1:02pm
STARS from one of the North East’s most successful industries were honoured at a... Continue reading →
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Awards honour North East Contact Centre Industry

  • Posted: 30/08/2013 1:53pm
The heroes and heroines of the region’s contact centre industry are set to be ho... Continue reading →