North East Contact Centre of the Year 2017, under 50 seats 2017

This prestigious award will recognise a small contact centre team that demonstrates leading practice for all their stakeholders. This new award aims to recognise the impact small contact centres have in our region and also help with their growth for the future. The judges will focus on key aspects of your contact centre and for this reason, you may enter on a per site basis i.e. any contact centre operation with less than 50 seats at any particular and discrete site in the north east may enter this award and we can accept more than one entry per organisation to reflect these different sites.

A site visit to the short listed organisations by the judges will also take place before the winner is decided and this will include listening to calls.  To win this award, please see the criteria on the attached form and fill it in and send it to us.  All we ask is:

  • Why you are a centre of excellence on a UK and world wide stage

Please accompany your application with evidence in any format or mix of formats– including written, video, audio etc – be creative!


Download Application Form