North East Contact Centre of the Year 2017, over 250 seats 2017

For the ultimate crown, the judges are looking for a contact centre that demonstrates leading practice across a number of areas. This year the judges will once again focus on benchmarking your contact centre against others to identify the best of the best.  You may enter on a per site basis i.e. any contact centre operation with more than 250 seats at any particular and discrete site in the north east may enter this award and we can accept more than one entry per organisation to reflect these different sites.

A site visit to the short listed organisations by the judges will also take place before the winner is decided and this will include listening to calls.  To win this prestigious title, please see the criteria on the attached form and fill it in and send it to us.  All we ask is:

  • Why you are a centre of excellence on a UK and world wide stage

Please accompany your application with evidence in any format or mix of formats– including written, video, audio etc – be creative!


Download Application Form