Inspirational Leader 2017

The winner of this category will be automatically entered into the final of the CCMA’s UK Contact Centre Awards Manager or Team Leader categories.

A truly inspiring leader continually creates and delivers vision with demonstrable results.  The judges are looking for a real leading light of the contact centre industry who can successfully demonstrate his or her impact to their team’s performance. You may be working at any level within the contact centre industry so long as you have the opportunity to lead others.  To win this prestigious title, please see the criteria on the attached form and fill it in and send it to us.  All we ask is:

  • Why you are the North East’s Inspirational Leader, with accompanying performance data and customer testimonials
  • What makes you different to other Leaders!

Please accompany your application with evidence in any format or mix of formats– including written, video, audio etc – be creative!


Download Application Form