Contact Centre Adviser of the Year 2017

Our contact centre adviser of the Year will be a talented individual working at adviser level who uses the telephone as a primary customer communication channel. You will certainly not be an exceptional individual who goes out of their way to deliver exceptional customer experience. To be crowned Champion in our gala award ceremony, please see the criteria on the attached form and fill it in and send it to us.  All we ask is:

  • Why you are the North East’s Contact Centre Adviser of the Year, with accompanying performance data and customer testimonials
  • What makes you different to other contact centre advisers

You may accompany your application with evidence in any format or mix of formats– including written, video, audio etc – be creative!


Download Application Form