Welcome to the North East Contact Centre Awards, hosted by MAKE it Sunderland, which recognise and reward achievements of both frontline and support staff that have made North East contact centres the best in the world.



Headlined by greenbean by NRG


green bean small



The awards are now in their 16th year and present a fantastic opportunity to recognise the achievements of your team, benchmark against other centres, raise the profile of the contact centre to a wider audience and demonstrate to your staff, customers and community alike, that you are committed to achieving excellence.

The awards will be held at Ramside Hall Hotel on Friday 8th February 2019.  To book tickets, contact events@sunderland.gov.uk or telephone 0191 5618438.